Privacy Policy for LifeParcel

Effective Date: November 25, 2024

LifeParcel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.lifeparcel.com or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide to us when you:

• Complete shipment paperwork
• Provide personal information
• Contact us for a quote
• Subscribe to our newsletter

This may include:

• Name
• Date of Birth
• Email address
• Phone number
• Billing and shipping address
• Specimen location
• Type of specimen
• Payment details (processed securely)

b. Non-Personal Information

Automatically collected when you interact with our website:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process and fulfill orders
• Communicate with you about your requests, orders, and updates
• Personalize your experience on our website
• Conduct analytics and improve website performance
• Ensure compliance with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: To facilitate payments, deliveries, and marketing.
• Legal authorities: If required by law or to protect our rights.
• Business transfers: In the event of a merger, sale, or transfer of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can manage cookie preferences through your browser settings.

5. Your Choices

You have the following rights:

• Access, update, or delete your personal information by contacting LifeParcel.
• Opt-out of marketing communications by clicking "unsubscribe" in our emails.
• Disable cookies through browser settings (note: this may affect website functionality).

6. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of the website constitutes your acceptance of these changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

LifeParcel
4 Brighton Rd, Suite 400 Clifton, NJ 07012
Email: office@lifeparcel.com
Phone: +1-866-370-6577